Why am I not seeing any smoke?

There shouldn't be any smoke, when your vaporizing! The whole idea of vaporizing is to avoid the dangerous effects of smoking. You should, however, see a light cloud of white vapor when you exhale. How much vapor you see depends on your vaporizing temperature. Lower temperatures will produce less visible vapor, whereas higher temperatures will produce denser vapor.

Why aren’t my blends turning to ash?

Your blends should never turn to ash while vaporizing. Since you are heating the blends at a much lower temperature than smoking, you are avoiding the point of combustion which normally turn your blends into ash. Instead, you are extracting the key elements from your blends without actually burning them.

Will I get bigger clouds of vapor if I turn up the temperature?

Yes. Turning up the heating temperature will typically produce more noticeable and bigger clouds of vapor.

Why won’t my pen vaporizer heat up? Is it locked?

Most pen vaporizers come with a lock mechanism. This is utilized so that your unit doesn’t unintentionally heat up while in your pocket or purse. To unlock/lock, simply press the button 3-5 times in rapid succession.

My pen vaporizer won’t turn on. What's wrong?

Most pen vaporizers have a 5-click lock mechanism. Simply click the button 5 times rapidly and it should turn on.

What is the perfect temperature for vaporization?

It depends on the vaporizer. The optimum temperature range for most vaporizers is somewhere within 335 to 385 degrees Fahrenheit.

Do I need to grind my blends before vaporizing?

Definitely. Grinding your blend allows for more efficient vaporization because it increases the surface area of your blends and allows hot air to pass through much more effectively.

How long does it take for the vaporizer to heat up?

It depends on the vaporizer. Some vaporizers take 3-4 minutes to reach vaporizing temperatures, whereas some units can heat up in 10 seconds!

How do I clean my vaporizer?

For glass components, Piece Water, Orange Chronic and Agent Orange are an excellent choice for keeping your glass clean and sparkling. You may have to disassemble some of the parts before you begin to ensure a thorough cleaning. Q-tips are great for reaching those hard-to-reach spots. Most vaporizer screens can be cleaned with a small brush or glass-cleaning solution. This allows for proper air flow and maximum efficiency.

How can I tell when my blends are finished vaporizing?

It all depends on your preference. Some users will stop when the blends have turned lightly brown, while other users will vaporize until the blends are much darker.

How do I load my wax/oil into my pen vaporizer?

We recommend using a dabber tool. A dabber tool is a small metal instrument that makes the adding and removing of your wax/oil painless. It also allows to accurately apply the wax/oil directly onto the atomizer or into the oil cartridge.

How should I inhale while vaporizing?

For most vaporizers, we recommend a slow and steady inhale. This will typically produce the best results.

Should I still charge the batteries if they came charged when I received them?

We always recommend that you fully charge your battery upon receiving your new vaporizer. This will ensure maximum performance and battery life.

How loosely/tightly should I pack my herbs in the heating chamber?

For most vaporizers, we recommend that your pack your herbs very loosely in the heating chamber. This allows for better airflow and more efficient vaporization.

For a list of vaporizers that we carry, please visit Vaporizer Products